Refund Policy

This Refund Policy explains when UNIT01 doo (trading as NoroHunt)("NoroHunt", "we", "us", or "our") may refund paid listing and promotional services on https://www.norohunt.com(the "Website").

Paid NoroHunt services are one-time digital listing and promotional purchases, not subscriptions. Please read this policy together with our Terms of Service and Privacy Policy.

This Refund Policy applies to paid NoroHunt listing plans and add-ons, including:

• Pro listing (featured placement and dofollow link);
• Pro bundles with homepage sponsor placement (Sponsor Day or Sponsor Week);
• Sponsor Day or Sponsor Week add-ons purchased after an existing Pro listing.

Free listings do not involve a payment to NoroHunt. If you no longer want a free listing reviewed or displayed, contact us and we can review a removal request.

Pro. Pro is a one-time paid listing service. If your tool has not yet been published and we decline the listing in good faith, you may receive a full refund. Once your tool is published and Pro benefits are active, the purchase is generally final.

Pro + Sponsor Day / Pro + Sponsor Week. These bundles include Pro listing benefits plus a queued homepage sponsor placement. If your tool is not published, you may receive a full refund of the bundle. Once your tool is published or the sponsor placement has started, the purchase is generally final.

Sponsor Day / Sponsor Week add-ons. These add-ons require an active Pro listing. If the sponsor placement has not yet started because of a system, inventory, or moderation issue on our side, you may contact us to request cancellation. Once the sponsor placement has started, the purchase is generally final.

We may approve a full refund when one of the following applies:

• Your paid listing has not yet been published and we decline it during editorial review, including for quality, accuracy, duplication, policy, or legal reasons, provided the submission was made in good faith;
• You cancel before publication and we have not yet delivered the purchased listing or promotional service;
• You were charged twice for the same listing or payment provider created a clear duplicate charge;
• We cannot activate the purchased plan or sponsor placement because of a system error, inventory error, or delivery issue on our side, and you do not accept a reasonable extension, credit, or alternative placement;
• Applicable law gives you a refund right that cannot be waived by this policy.

Because paid listings and promotional placements begin delivering value once a tool is published or a sponsor window starts, refunds are generally not available for:

• a Pro listing after your tool has been published and Pro benefits are active;
• a sponsor placement after the sponsor window has started on the homepage calendar;
• change-of-mind requests, launch delays on your side, or a decision to promote a different product;
• disappointment with traffic, clicks, leads, search rankings, sales, press coverage, or investor interest;
• inaccurate, incomplete, or unauthorized information provided during submission or account management;
• listings removed, hidden, or suspended for spam, manipulation, unsafe content, intellectual property issues, fraud, policy violations, or abuse;
• issues caused by your website, product, checkout, pricing change, downtime, account suspension, or third-party policy outside NoroHunt.

Paying for a plan does not guarantee approval, traffic, rankings, or business results. Editorial review and placement availability remain at our discretion, as described in our Terms of Service.

If a placement issue is limited or fixable, we may offer a placement extension, alternative sponsor date, account credit, or partial refund instead of a full refund. This may apply, for example, when a sponsor placement could not run for the full purchased period because of a NoroHunt-side delivery issue after publication.

Contact us through our contact pagewith the subject line "Refund request" and include:

• the account email used for purchase;
• the tool name and tool URL;
• the Lemon Squeezy receipt, invoice, or payment reference;
• the plan purchased and purchase date;
• a short explanation of why you are requesting a refund.

For cancellation requests before publication, contact us as soon as possible. For duplicate charges or billing errors, contact us as soon as possible and preferably within 7 calendar days. If you disagree with a charge or refund decision, contact us first so we can review the payment and listing history.

We aim to review refund requests within 5 business days after we receive enough information to identify the payment and listing. If a refund is approved, it will be sent back to the original payment method through Lemon Squeezy or the applicable payment provider.

After we initiate a refund, banks and payment networks may take additional time to post the funds. Card refunds often take several business days and can take longer depending on the payment method, country, and issuing bank.

Please contact us before opening a chargeback or payment dispute. Disputes can interrupt payment records and may cause the related listing, placement, or account to be paused while the issue is reviewed.

If a refund is approved, we may remove paid placement benefits, downgrade a listing to the appropriate free or unpublished status, revoke sponsor visibility, and update related records.

We may update this Refund Policy as NoroHunt changes its plans, pricing, inventory, or payment provider. The policy in effect at the time of purchase generally applies to that purchase unless applicable law requires otherwise.

UNIT01 doo (trading as NoroHunt)
75 Vodovodska street, 11030 Belgrade, Serbia
Contact: contact page